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    Peppol e-invoicing for Belgian hotels

    In short

    Since 1 January 2026, Belgian VAT-liable businesses must issue structured electronic invoices for domestic B2B transactions between VAT-liable entities. For hotels, this concerns invoices to business customers: Belgium uses Peppol BIS Billing, while invoices to private guests are outside the mandate and an emailed PDF does not qualify as a structured e-invoice.

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    What is Peppol, and why is an emailed PDF different?

    Peppol is an international network and standard for exchanging structured electronic documents, including invoices. Belgium uses Peppol BIS Billing, based on the European standard EN 16931. An emailed PDF is not a structured electronic invoice. The distinction for your hotel is therefore not simply whether a document is digital: the invoice must contain structured data in the required format.

    Which hotel invoices fall under the Belgian obligation?

    The mandate concerns Belgian VAT-liable businesses and domestic B2B transactions between VAT-liable entities from 1 January 2026. International hotel groups should distinguish this Belgian requirement from the position of properties elsewhere. Invoices to private consumers, including leisure guests, are not covered. The invoice’s date of issue determines whether the obligation applies. The following hotel billing situations are relevant where they fall within that domestic B2B scope.

    • Business stays invoiced to a company.
    • Seminars, meetings and other MICE activities invoiced to businesses.
    • Group bookings with a business as the invoiced customer.
    • Invoices to travel agencies and tour operators.
    • Corporate account invoices.

    What changes for reception and hotel administration?

    For hotels of every size, a consistent handover between reception and administration helps organise business invoicing; boutique hotels serving corporate guests need the same attention to detail. Check the customer’s company name, VAT number and Peppol ID before issuing the invoice. LODGIC360’s PMS supports splitting bills by person, company or part of a stay. Credit notes correcting an e-invoice must also be structured e-invoices.

    How does LODGIC360 handle Peppol in the PMS?

    Peppol sending is live in LODGIC360: invoicing is part of the PMS, and PMS invoices are sent through the Peppol network. The PMS, RMS, CMS and POS form one integrated platform on a single database. Restaurant and bar charges can be posted directly to the room account. Hotel-specific custom development and local Belgian support are also available. See [PMS invoicing](/pms/facturatie) for bill splitting, credit notes and accounting exports.

    What comes next with the proposed e-reporting in 2028?

    In July 2026, the Belgian government approved a preliminary draft law to introduce near real-time reporting of invoice data from 2028. This e-reporting proposal is still in the legislative process. It should be kept separate from the existing B2B e-invoicing mandate: structured invoices are already required for transactions within scope, while the proposed reporting step is not yet final legislation.

    Want to send Peppol invoices straight from your PMS?

    See PMS invoicing

    Frequently asked questions

    Can a hotel just email a PDF to a Belgian business customer?

    An emailed PDF is not a structured electronic invoice. It is therefore insufficient for a domestic B2B transaction covered by the Belgian mandate.

    Do private leisure guests need Peppol invoices?

    B2C invoices to private consumers are not covered by this mandate. Your billing process should distinguish the private guest from a company being invoiced as the business customer.

    Does the stay date or the invoice date determine applicability?

    The invoice date, meaning the date of issue, determines whether the obligation applies. Do not use the stay date as the deciding criterion.

    Do credit notes also need to be structured?

    A credit note correcting an e-invoice must also be a structured e-invoice. Include these corrections in your electronic invoicing workflow.

    Is Peppol already live in LODGIC360?

    Yes, invoices from the LODGIC360 PMS are sent through the Peppol network, and this functionality is live. Invoicing is part of the same PMS as reservations, guest management and room management.